Leadership Development Training

Pathways to Change Seattle Leadership Development Training

The following management and leadership skill development workshop and training modules are available for half-day sessions to deliver to your team or employees (Note: team and coaching modules are ideally delivered as full day sessions). These leadership development modules will include content, theory, tools, instruction, reflection, dialog and group learning among participants with experiential skill practice.

Who Should Attend?

  • Executives and Senior Management
  • High Potential Managers, Supervisors, and Those Being Groomed For Management
  • Anyone recently promoted into a management or supervisor position
  • Identified Managers or Leaders Needing People Skill, Team or Leadership Development

Module 1 Best Practice Leadership Development Training

  • Leadership development equates to self-development
  • The adult learning model- from unconscious incompetence to unconscious competence
  • Leadership vs. Management
  • Why things go wrong in most workplaces and what you can do about it if you are a boss; clarity in establishing roles, goals, and expectations
  • Practices and behaviors of excellent leaders

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Resolve what plagues most workplaces (unclear roles, goals, responsibilities, expectations, etc.)
  • Decrease conflict, increase productivity
  • Improve leadership, retention, morale and management skills

Module 2: Best Practice Management and Communication

  • Decision-making styles; how to establish and what style to use
  • Which management style to use (directive, coaching or delegation)?
  • 5 Generations in one workplace
  • Communication styles and preferences
  • Email, text, chat, and challenges

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Clarify decision-making process with teams
  • Teach managers how to adapt their communication and leadership style to different generations and individuals
  • Improve communication and decision making in your team or business

Module 3: Emotional Intelligence (EQ):

 

  1. Overview of EQ, how it is developed, differences between low and high EQ and how low EQ derails careers
  2. Reactivity- The Amygdala hijack and your “inner lizard”
  3. How emotions impact workplace relationships
  4. The core capacities/dimensions of EQ: self-awareness, self regulation (self-soothing), empathy, trust (self/other), positive/negative orientation
  5. EQ Strategies
    • Awareness of emotionality
    • Managing your behavior
    • Awareness of the other’s emotional state
  6. EQ behavioral skill development
    • The Awareness Wheel
    • What is your impact on others
    • Empathy
    • Reframing (critical eye vs. appreciative eye)
    • ANTS (Automatic Negative Thoughts)

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Improve the way your people work together
  • Give your people tools for resolving emotional workplace situations/challenges
  • Help your people identify how their behavior impacts others
  • Improve morale, problem solving and conflict resolution
  • Improve the #1 problem for career derailment (studies show EQ matters more than IQ or experience particularly for senior leaders!)

Module 4: Conflict Management:

 

  • Model and strategies for best practice feedback delivery
  • The family of origin connection with workplace conflict
  • The “Pinch/Crunch Model.”
  • TKI Conflict Style Assessment
  • Strategies for difficult conversations

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Give managers tools and helpful techniques to work through conflict more effectively
  • Improve morale, high performing teams while increasing retention and performance

Module 5: Developing Managers as “Coaches” Training Overview

    • Coaching defined, business case for coaching, bossing vs. coaching
    • Best Practice Coaching
    • The Johari Window
    • Coaching Skills and principles (Trust, adapting to your employee’s learning/communication style, identifying and leveraging strengths, providing job and role clarity, asking powerful questions to assist learning, giving and receiving effective feedback, reward/recognition)

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Increase retention, trust and employee loyalty
  • Cultivate employee growth
  • Build management & employee confidence & capability
  • Increase a manager’s ability to delegate with confidence
  • Rapidly changing marketplace and technology requires continual learning and development
  • Today’s generation of “millennials” require new management techniques to succeed
  • Keep problems from resurfacing
  • Development of your most valuable resource: your people!

Module 6: Thriving Through Change (targeted to staff):

  • Reflection and sharing around change
  • Change in your workplace (Group activity to identify changes going on as well as common concerns, issues, and challenges)
  • Nature and cycle of change
  • Keys to adaptability and resiliency
  • Managing yourself: The EQ connection to successful change

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Change is the only constant in workplaces, give your people understanding, models and practices to deal with it
  • Improve morale around change issues
  • Lessen the potential for future “reactivity” around change initiatives
  • Increase the potential for change to stick with your people!

Module 7- Managing Change In The Workplace (targeted to managers and leaders)

  • Reflection and sharing around managing change
  • Change in your workplace (Group activity to identify changes going on as well as common concerns, issues, and challenges)
  • Nature of cycle of change
  • Best practice change management
  • Sponsor Agent Target Model; the key “roles” of change
  • Single Point Accountability and “by whens”
  • Managing yourself: EQ

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • #1 challenge in today’s environment for managers –managing change!
  • Give managers the tools and understanding to increase the potential for change to stick (statistically 70% of all workplace change initiatives fail!)
  • Learn the #1 best and most practical theory/model to help you manage change effectively

Module 8 – Facilitating Effective Meetings for Collaboration, Creativity & Decisions

  • Dysfunctional meetings
  • Establishing meeting outcomes and agendas
  • Tips & techniques for holding effective meetings
  • Intervention strategies when problematic behavior occurs
  • Facilitation techniques: brainstorming, dot voting, force field analysis
  • Task vs. Maintenance (what the team does to communicate and function more smoothly)

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Decrease wasted meeting time and “death by meeting” in your workplace
  • Increase creative synergy among your talented employees
  • Create the structure for collaborative input and better team decisions
  • Decrease wasted labor costs with poorly run meetings!

Module 9Developing a High Performing Team:

  • Normal team development stages
  • Characteristics, activities and practices of High Performing Work Teams (trust, healthy conflict, commitment/accountability, unifying goals, debrief and team norms to support)

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Team trust, accountability, commitment and performance will improve through activities and feedback

Module 10 – Performance Reviews (this can be customized per your company approach/forms etc)

  • Best practice feedback and performance reviews
  • Good performance review questions
  • Dialogue, career coaching and goal setting
  • Mistakes to avoid
  • Role play review practice with peers

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training?

  • Improve retention, performance and development of your most valuable asset—your people (most managers DO NOT have the skills to do deliver performance reviews well naturally)

Module 11 – Hiring 101 (this can be customized per your company approach/forms/process etc)

  • Biggest hiring challenges
  • Effective hiring/interviewing guidelines
  • Sample applicants; who would you hire and why?
  • Strengths vs. Skills, More areas to consider
  • Practice interviewing
  • Onboarding your new employee and team member

Why bring Pathways to Change into your workplace to deliver this Seattle Leadership Development Training ?

  • #1 most important decision any manager makes –who they hire! Improve the odds that your managers will hire the best for your team and workplace!